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Source Types
Book
Title
EQ service with a heart :achieving EQ for outstanding customer service /Patricia Patton.
Author
Patton, Patricia.
Published
Singapore :Raffles Editions ,1997.
Call Number
GB431 P322E 1998
Location
ห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
Source Types
Book
Title
At America’s service :how corporations can revolutionize the way they treat their customers /Karl Albrecht.
Author
Albrecht, Karl.
Published
Homewood, Ill. :Dow Jones-Irwin ,1988.
Call Number
HD9981 A42 1998
Location
ห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
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Customer services
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Book
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ห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
Author
Albrecht, Karl (1)
Patton, Patricia (1)
Subject
Customer services (1)
Customer services United States -- Management (1)
Service industries United States -- Management (1)
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ห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว (2)