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TitleEQ service with a heart :achieving EQ for outstanding customer service /​Patricia Patton.
AuthorPatton, Patricia.
PublishedSingapore :Raffles Editions ,1997.
Call NumberGB431 P322E 1998
Locationห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
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Source Types Book
TitleAt America’s service :how corporations can revolutionize the way they treat their customers /Karl Albrecht.
AuthorAlbrecht, Karl.
PublishedHomewood, Ill. :Dow Jones-Irwin ,1988.
Call NumberHD9981 A42 1998
Locationห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
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