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Source Types Book
TitleAt America’s service :how corporations can revolutionize the way they treat their customers /Karl Albrecht.
AuthorAlbrecht, Karl.
PublishedHomewood, Ill. :Dow Jones-Irwin ,1988.
Call NumberHD9981 A42 1998
Locationห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
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Source Types Book
TitleWhat is lean six sigma? /Mike George, Dave Rowlands, & Bill Kastle.
AuthorGeorge, Mike.
PublishedUnite States of America :McGraw-Hill ,2004.
Call NumberHD62.15 G3W 2004
Locationห้องสมุด ๑๐๐ ปี เสม พริ้งพวงแก้ว
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